Case

Driving Efficiency and Standardization in Crisp’s Fleet Operations with Prepair

Crisp emphasizes fresh, seasonal, and sustainable products with a commitment to rapid delivery. Their customer-centric approach requires seamless last-mile logistics.

450+

Small-scale producers

6 Locations

4400+ Quality products

2 Countries

Crisp is a Dutch online supermarket specializing in fresh, seasonal, and sustainably sourced groceries. They offer next-day delivery across the Netherlands, focusing on high-quality and locally produced food

Website

https://crisp.nl/

Industrie Online grocery

Optimizing fleet operations while achieving efficiency, standardization, and cost savings

Challenges

Ensuring a consistent boarding process for new drivers.
Standardizing vehicle checks and damage reporting to minimize downtime.
Managing an expanding fleet without compromising efficiency or service quality.
Keeping up with timely administrative and operational tasks in a fast-paced environment.

Solution

Prepair introduced a unified platform addressing Crisp's needs:

Driver App
Simplified pre-shift vehicle checks and intuitive defect reporting.

Team Leader Web
Real-time operational oversight and quick damage assessment.

Fleet Manager Web
KPI insights and automated workflows for proactive fleet management.

This led to reduced downtime, enhanced driver accountability, and streamlined operations.

"Prepair transformed how we manage our fleet. Timely vehicle checks and damage reporting became routine, ensuring smooth operations and significant savings on repair costs in the first six months and continuous food-for-thought with contextual data."

Julian Wilmes

Fleet Manager

Results

With having a daily check on each vehicle, the sense of accountability grew among drivers. Which in turn led to noticeable results.

6%

Decrease in vehicle-related delays

15%

Reduction in repair costs

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